A healthy lifestyle is a journey that begins wherever you are and never ends.
We commit to: • Welcome everyone into bicycling and indoor exercise • Store experiences that prepare and excite • Invest in Inspired people • Contribute to the development of communities that value exercise—for recreation, transportation, and competition • Ongoing engagement
Seven Reasons to Buy from BGI Fitness
PERSONAL SHOPPING EXPERIENCE We sincerely want to earn your business today and in the future. Our intent is to introduce you to the equipment that will enable you to obtain your exercise goals and objectives. The BGI Fitness professionals have comprehensive knowledge of the products as well as the ability to explain, demonstrate and differentiate the various types of fitness equipment found in our stores and in the marketplace. Since opening our doors in 1983, BGI Fitness has stood by its products. We take great care selecting the products we sell, looking for quality, reliability and a proven track record.
IN-HOME CONVENIENCE We want to make it easy to enjoy the convenience of exercising in your own home. Our delivery personnel specialize in fitness equipment and will arrive at a specifically appointed time--no four-hour delivery window. We are also Indiana's largest provider for fitness equipment repair. You can call us directly for any maintenance or repair needs, and the work will be done by our employees, not third-party contractors.
COMPLETE PAYMENT FLEXIBILITY We make purchasing a new piece of exercise equipment easy by offering No-Interest, No-Downpayment financing every day as well as conventional methods of payment: cash, check, ATM card, VISA, MasterCard, Discover, and American Express.
NEW OWNER'S FITNESS PACKAGE At BGI Fitness, we realize your equipment purchase is only the beginning of a fitness lifestyle. In recognition of this, with any equipment purchase, we will email you a package that provides you with a) a 20% off fitness accessory coupon, and b) a coupon for 25% off travel and labor for your first preventive maintenance service call. Both are good for one year from the date of your purchase. All purchases will be accompanied by the relevant owner's information and instructions.
PERFORMANCE GUARANTEE We want you to feel confident and comfortable with the fact that you will not be stuck with a piece of equipment that doesn't perform correctly. If your new equipment is not functioning properly, give us a call. If our technicians make 3 service calls within three months of delivery, and the issues at hand are not resolved to your satisfaction, BGI Fitness will pick up the malfunctioning unit and deliver a new one at no charge.
SUITABILITY GUARANTEE At BGI Fitness, we really do believe in the saying "Try It, You'll Like It". But what happens if you don't? There is nothing worse than being saddled with something that doesn't work for you. To ease your mind, we offer a "suitability" guarantee. If the equipment has been in your home for less than 30 days, you may return it for a full refund (excludes original delivery/set-up charges). Equipment must be in purchase condition with all documents present. In all situations where equipment pick-up is required, BGI will charge the normal delivery charge for that area and a 10% restocking fee.
CUSTOMER REFERRAL PROGRAM BGI Fitness is proud of its equipment selection, shopping experience and customer service and would like your help in spreading that word to others. If you refer a friend to BGI, they will get an additional 5% off their purchase of $1000 or more, and we will mail you a $50 gift card. Your friend must present a coupon that you will receive as part of your original purchase. Valid only within 6 months of your original purchase.